Business FAQ

the idea

create cash now and customers later

The problem we're trying to help solve is the cash flow crisis caused by Covid 19 - by selling gift cards on behalf of local business we can send them the cash now and customers later once the lock down is lifted.

1. Submit

When you submit your business we’ll make sure every thing looks OK and setup your listing on the website. If you need to we'll also get you setup with GiftUp! (Our gift card partner) so you can start selling beautiful, secure and easy to use gift cards.

2. Setup

Once we confirm your business we’ll invite you via email to setup with Stripe (our payments partner) so we can pay out your sales and give you access to your private dashboard where you can view your gift card sales and payouts.

3. Share

Now you’re all setup you’ll have your own dedicated gift card web page for your business that you can share with your customers across Facebook, Instagram and your website. We’ll look after and manage all gift card sales on your behalf, no stress!

4. Get paid now

We payout the entire amount (minus a 5%+30c processing cost) every day so you won’t be waiting long for your first payment. All payments are managed by Stripe which is one of the worlds biggest online payment providers so everything is safe, secure and reliable.

5. Get Customers

When things return to normal you'll have a list of customers who should redeem their gift card. You can track and redeem gift cards using your Shout Your Local dashboard, manually from a downloadable spreadsheet or directly from your point of sale system.

Frequently asked questions

business FAQ

If you're a cafe, restaurant, pub, music venue, restaurant or even a Llama farmer and have a question read on - if you still have a query just drop me a line at mark@shoutyourlocal.com

How does this all work?

Your regular customers and other locals can use Shout Your Local to buy gift cards to redeem at a later date when Covid-19 restrictions are lifted. We (shoutyourlocal.com and the people behind it) are acting as agents for your businesses - providing a place for your regulars to buy gift cards and then sending their payment straight to you. We payout daily meaning you won't have to wait long to get your cash from gift card sales.

What does all this cost?

You get the whole payment minus the fee we need to charge to cover our costs (payments and voucher services) which is 5% + 30c. We don't charge any fees like membership or registration, inevitably there is a small payment processing fee charged by Stripe (our payments provider and this includes all credit card processing) and also a voucher fee from GiftUp! (our voucher partner).

What about GST & Tax?

These gift cards are equivalent to purchases made at your business; you are responsible for taking into account the GST component as you usually would and as income, gift card payments count towards your revenue.

I run a beauty salon / juice bar / Llama farm etc... - can you sell gift cards for me?

Absolutely! If pre paid gift cards are going to help you survive this crisis then get Shout Your Local is the website for you. Click submit your business and we'll get you listed asap.

What can I do to get people to buy gift cards?

Tell everyone about www.ShoutYourLocal.com! Continue to use all the social channels you already use like facebook, instagram, your website and mailing list and tell them you are now listed on Shout Your Local! where they can buy gift cards. If you're not on any social channels, now's the time to get on there and spread the word about your business. Consider contacting your local newspaper or radio station and seeing if they'll run a piece on your business and it's ability to sell gift cards.

But what if sell my own gift cards?

No worries, we can simply add a link to your gift card page on your listing. We can also adjust any gift cardexpiry terms we sell on your behalf to adhere to your gift card policy.

What's the catch? Is this legit?

No catch, just two Aussies (albeit one with a British accent!) trying to do their bit to support their pals in the hospo industry. No credit card details are held with us. All gift cards are managed through our partner GiftUp! and all payments are managed by Stripe. Give me a shout at mark@shoutyourlocal.com if you've got any questions or concerns.

What will my gift card look like? How will I track them?

Each gift card we email out automatically has a unique code on it. You also will have a venue login so you'll be able to see your gift card sales, payments and manage redemption from this website - easy! See below for an example of what a voucher looks like on a phone.

I've never sold gift cards before can I still join?

Yes! You are just who we're looking for. Click 'submit your business' at the top of this web page and we'll get you listed asap. We take care of the payments on your behalf and payout directly to your business every day.

I want to list my business on your site. How do I do that?

Super easy - just click the submit your business link at the top of this page and tell us about your local business. We'll get you set up and online usually within the same working day!

When will I be paid out?

We pay out every day! You will receive daily payment from Stripe (our payments partner) into your nominated business account.

Can I reconcile gift cards on my POS system?

You will soon be able to view your gift card sales in your Shout your local dashboard. You can then download this as CSV and upload it into your POS system OR print it and manually strike vouchers off as customers redeem them. You can also integrated directly if you are using a POS from Shopify, Vend and Square! (just drop me a line mark@shoutyourlocal.com for more info on integration)

Can customers partially redeem a gift card?

That is totally up to you! We're trying to create a simple way for you, to sell gift cards to customers online and for customers to easily purchase gift cards from you via Shout Your Local! (we act as your agent). How you redeem and reconcile gift cards is totally your call.

Sponsors

Your logo here?

We're a small 2 person team currently covering the costs of this project - if you're in a position to sponsor this website we'd love to hear from you!

get in touch
Business owners

Do you own a local business?

It's free to list and theres no membership or registration fees. We payout sales daily to help with cashflow now and get customers through the door tomorrow.

List your business